Refund & Return Policy

At Fusion Bar, customer satisfaction is our top priority. We want you to enjoy our premium chocolate bars, gummies, and THC carts without worry. Our Refund & Return Policy is designed to be clear, fair, and easy to follow.

Returns

If you receive a damaged, defective, or incorrect product, please contact us within **7 days of delivery** via our Contact Us page. Returns must be approved by our team before sending any items back. We may request photos or evidence of the issue to process your return efficiently.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within **5–7 business days**, using the original payment method (Credit Card or PayPal). Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange a product for another item, please contact us immediately through our Contact Us page. Exchanges are subject to product availability. We aim to make the exchange process quick and hassle-free.

Non-Returnable Items

For safety and hygiene reasons, some items cannot be returned once opened. This includes consumable items like chocolate bars and gummies once the seal is broken.

Important Notice

Always purchase directly from our official website to ensure product authenticity. You can verify your Fusion product at https://www.verifyfusion.io/. This helps you avoid scams and ensures your refund rights are valid.

Need Assistance?

If you have any questions about refunds, returns, or exchanges, please contact us directly via our Contact Us page. Our team is available 24/7 to assist you.